Privacy Policy

Scotwills is sensitive to protecting the private information that our customers and visitors give to us. We also want you to have the opportunity to obtain interesting and useful information, products and services through Scotwills. The loyalty of our customers is very important to us and we hope this policy will underscore our commitment to making sure your experience with us is a good one.

This Privacy Policy describes how Scotwills treats information about you when you become a Scotwills customer or when you provide information to us through our Web Site. This policy is organized into the following sections:

What We Collect
We collect only the information that you provide when completing your Will or e-mailling us, all collected lawfully and in accordance with the Data Protection Act 1998.

• How We Use Customer Information
  The customer information that we collect we retain in our customer databases and it may be used:

  • to deliver service;

  • for billing purposes;

  • to examine system accounting logs and other company records to resolve email and other system errors or problems;

  • to make sure that only Scotwills customers are able to access certain member-only services.

  This information is kept on limited access computers and is only available to those employees who have a need to know.

  • We provide some information to companies that we use to perform certain functions for us -- for example, credit card numbers are sent to a credit card processing company for billing, and address information may be given to a fulfillment company that sends out our welcome kits. These companies are not authorized to release this information to other third parties.

  • We use our customer database to distribute Scotwills updates or important notices to our customers.

  • We also use customer information from time to time to offer various products and services (some of which may be provided by third parties) to our customers. This is only with your permission. An option is given to accept this information when you make your Will. If you do not want this information do not tick the box!

  • Scotwills may also use customer information to enforce our policies as described in the Scotwills terms and conditions, but only to the extent necessary.

  • We will share customer information with governmental authorities when legally required to do so, and may cooperate with these authorities investigating claims of illegal activity such as (but not limited to) illegal transfer or use of copyrighted material, mail and wire fraud, or postings or email containing threats of violence.

  Changes to Scotwills Privacy Policy
  We may make changes to this policy from time to time. We will post changes to our Privacy Policy here, so be sure to check back periodically. We may also decide to notify our customers by email of significant changes.

  Security
  This Web site and that of our banker, Netbanx, to whom you are re-directed for payment provide secure communications and have valid certificates. Secure communication means that information you provide, such as your name or credit-card number, is encrypted so that it can’t be read or intercepted by other people. The certificates are statements guaranteeing security. A certificate contains information that a specific Web site is authentic. This ensures that no other site can assume the identity of the original site. Our secure server uses 128-bit encryption key with Apache+ mod_ssl and it is certified by Thawte. When on our "Make my Will Now" page, right click on the page and select 'Properties' from the drop-down list. This will confirm the Certificate.

  Comments or Concerns
  If you have any comments or concerns about our Privacy Policy or the Security of this site please contact Bruce de Wert .

  This site is operated by Confidential Legal Services Direct Limited No. SC204041 whose registered office is 1 Royal Bank House, Victoria Place, Wick, Caithness, KW1 4AP, Scotland. Tel 01955 609267 Fax 01955 609267.